Expect a call back during working hours (Mon to Fri, 9am-4pm) within:
You can send questions or concerns to your Princess Margaret care team through pmhelp.ca.
You can submit a request at any time. Requests are reviewed Monday to Friday, 9am to 4pm. If you submit a request after hours, on weekends, or holidays, you will get a call back the next working day (Monday to Friday) between 9am and 4pm.
Your questions and concerns are reviewed Monday to Friday, 9 am to 4 pm. If you feel unwell after hours, on weekends, or holidays contact CAREpath at 1-877-681-3057 or CareChart online. An oncology nurse will help you.
In an emergency, call 911 or go to your nearest emergency department. Do not use pmhelp.ca for emergencies.
A member of your care team (for example, a nurse or a patient flow coordinator) will call you back.
Your care team will use the phone number you provide. If you did not provide a phone number, your care team will use the patient phone number on file.
After you submit a request, you will get a call back within:
All PM thoracic and sarcoma clinic patients can use pmhelp.ca. Family members and caregivers can also use pmhelp.ca on behalf of the patient.
Yes. You can call the clinic OR use pmhelp.ca. Please do not use both.
Select the form that best describes your question or concern.